Know What to Ask Before You Call a Mold Removal Company

When you need mold removal, you need a professional team. There’s no other way about it. You really want to make sure that you hire a trusted team of mold removal experts who can make your mold problem go away.

Although there are several things that you will want to know, the following questions will be the most important.

How much experience do you have?

The level of experience matters here. People who are dealing with mold cleanup are going to need to know what they are doing. It takes proper equipment, breathing protection, and even special clothing and bodily protection in some cases. Experienced teams will know the best route to take to deal with mold cleanup, including advising on whether you should leave the home.

Are you licensed and insured?

You never want to work with a mold remediator, or any professional service, that isn’t licensed and properly insured. They should be able to provide that information to you, or even have it listed on their website so that you can see it easily when you check them out. If companies don’t offer this or they won’t talk about insurance or licensing, it might be something to consider suspect.

Do you test and remove the mold?

When you suspect mold, testing is often required to determine what type of mold your are dealing with. One thing that is important to note is that it is not a good idea to hire a mold removal company that does their own testing. There are independent companies that provide mold testing and the mold removal company should be able to recommend a few you can call. This way, you know you will get unbiased reports to:

  1. Determine the severity of the mold type and contamination.
  2. Assurance of complete mitigation after the removal is complete.

What is the mold removal process like?

It helps if you know what to expect from the mold removal process. Asking the pros is a great way to get insight. They should be able to give you an overview on the phone and then walk you through everything, step by step, when they finally arrive. That will allow you to get insight and alleviate a little stress because there is less uncertainty, too.

Are your technicians trained and certified?

The technicians that clean your home need to be properly trained and any company worth working with will provide proper certification and mold training for their remediation experts. There is a lot to consider with mold cleanup when it comes to safety and best practices. It’s not something that can be done by just anyone.

Do you offer a warranty?

With any type of home repair or restoration service, you always want to ask about what type of warranty is offered with the type of service they are providing. What does it cover and for how long?

How soon can you come provide an estimate?

This is a big one, because if you leave mold alone it will only get worse. You need a company that you can rely on, but you also need them to be quick so that your problems don’t get worse. They should be able to provide same-day service. Many offer 24-hour services for disasters and emergencies, too, so consider that in your search.

This is a great start to get you talking with your mold removal service and find out what they have to offer. Make sure that you ask any other questions that you have and feel free to get a few estimates if you want to make sure that you’re getting good information. Fortunately, if you keep these things in mind, it will be easier for you to get more out of your mold removal and cleanup.