Questions to Ask Your Fire Damage Cleanup Company

Cleaning up after a fire can be a serious undertaking. Fortunately, there are restoration specialists that can help with every step of the process, from estimating the damages to actually getting to work. Plus, these pros will also be there to guide you every step of the way and help you get the best outcome possible. If you need them to, they’ll even show up 24 hours a day, seven days a week, on your time.

So, when these companies arrive, or when you talk to them on the phone, what kind of questions should you be asking? Here are a few things to keep in mind:

How long have you been in business?

This is a big one for hiring the right people for the job. It’s going to be up to you to get to know the company and consider all of their experience, as well as what their reputation is like. When you are dealing with the after-effects of a fire, you want a reliable restoration team that has years of experience. Not only will that give you peace of mind and get the results you deserve, but it will make the entire process easier.

What is the estimate and restoration process like?

Any company that you want to work with should be more than willing to go through the process and explain what to expect along the way. It’s likely that they’ll advise getting started as soon as possible, because that’s the best way to handle fire damage. You can even ask more detailed questions here if you have them.

What should I do first?

This is another very important question. Fire damage restoration pros know best what your next move will be. They can advise you on how to handle contacting the insurance company and what else you need to do, as well as what they should help with. These experts can offer the best advice on how to proceed and get things started quickly so that you can get your home back on track in the right way.

How long will the damage cleanup take?

This isn’t really question where you look for an answer. Here, it’ll be important to find out what they advise. Fire damage cleanup takes time. Any team that says they can get it done “fast and easy” is probably not as experienced or skilled as you’d like. The pros will advise you that it’s a time-consuming process that may take weeks, or even months, but they will assure you that they will be there every step of the way.

There’s a lot that happens after a fire. Knowing at least a little about what to expect can give you a little more peace of mind and make the entire process more difficult. Talk to the restoration professionals as soon as possible, and make sure that you talk to your insurance company, because those two will be your best assets when you’re dealing with a difficult situation like this.